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PONDERA

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Industry — SaaS AI analytics

uxui / research / product design

2024

Pondera

AI Product Analytics

User interface of Pondera AI showing Alex Cruz, Financial Analyst, data analytics features, chat persona, and navigation menu.

Pondera is an AI product analytics platform that helps teams turn product data into decisions, making advanced analysis accessible for small businesses and busy product and marketing teams.

The challenge

Complex tooling, fragmented workflows, and change resistance made it hard to convert raw analytics into simple actions, so we focused on four solution pillars:

  1. Accessible intelligence: plain language, guided flows.
  2. Conversational guidance: answers and next steps in chat.
  3. Transparency: inspect the data behind each suggestion.
  4. Focus at a glance: key metrics surfaced in clean dashboard
Desktop screen showing Pondera app interface with 'Let the Data Speak' message and navigation menu on left side.

Discovery

After the discovery process, we found small teams drowning in data, hopping between tools, and waiting too long for trustworthy answers. Our goal was to let a marketer or PM ask a question, get a clear next step, and review the supporting data in one place. This focus on reducing noise, shortening time to insight, and unifying workflows directly shaped the product strategy and design.

User profile and AI tool analysis dashboard showing Need Statement, Pain Points, Empathy Map, and Big Ideas with charts and text for marketing managers Maria Silva and Rafael Oliveira.

Chat Insights

Teams were losing time jumping across tools to piece together an answer. Insight chat lets a marketer or PM ask a plain-language question and get a clear next step backed by product data. It reduces noise, shortens time to insight, and removes the need to translate analytics into action.

Pondera sign-up page with options to sign up using Google or Apple, or enter email and password to create account.
Dashboard interface of Pondera software showing a sidebar menu with options like Chat Insights, Chat Persona, History, Projects, and Data Analysis categories, along with a chat window displaying a user question about average active users this week.

Chat Persona

Patterns in behavior were hard to see without deep analysis. Persona chat uses profiles fed by the product’s own data and inputs on the platform, mirroring real segments so teams can explore who is doing what and why it matters without manual analysis. It keeps exploration grounded in actual users and turns it into a guided conversation that surfaces opportunities faster.

Chat interface displaying a conversation where Alex discusses optimizing financial onboarding, recommendations, forecasts, and notifications, accompanied by a gauge showing 3.70% with a -0.5% change.
Chat interface to choose a persona showing profile cards for Alex Cruz and Maria Silva, both Financial Analysts.
User interface of Pondera app showing Insights with Alex chat feature and navigation menu on left.

Dashboards

Stakeholders needed a quick read on what changed and what to do next. Dashboards curate only the essential metrics and trends so teams can spot movement at a glance and follow through with the right action. Less scrolling, more clarity.

Dashboard interface of Pondera app showing user insights with 277 active users today, a 5% increase, and signup funnel data including 4,870 ad impressions.
Dashboard showing signup funnel metrics, user activity overview, churn rate, and top 5 feature adoption with user counts and progress bars.
Dashboard overview showing user activity metrics, signup funnel, churn rate at 3.7%, frequency of app usage, and top 5 feature adoption statistics.

Visual identity foundations

The product needed to feel clear and approachable at every touchpoint. Logo, color, and typography work together to express clarity and accessibility. The visual system keeps screens consistent and readable, lowering cognitive load so users can focus on decisions instead of deciphering the interface.

Purple app icon with a stylized white lowercase 'p' and arrow shape inside a rounded square.
Pondera.ai logo with a stylized letter P inside a rounded blue square.
Grid layout showing Pondera.ai branding with Schibsted Grotesk font, Inter text font letters, brand colors, and design elements.

UI Kit

20+ components were crafted to serve real workflows across the product, with tokens for type, color, spacing, and elevation keeping everything consistent from concept to handoff.

Screens showing Ponder Design System's typography examples, color palette with neutral and brand colors, and shadow component details.
User interface components from Ponder Design System showing buttons, badges, dropdowns, checkboxes, and toggles in various states and styles.
User interface design system layout showing sections for headers with button options, input fields with chat prompts, empty state icons, tooltip examples in dark and blue styles, and cards featuring a persona named Alex Cruz, financial analyst.

Outcome

A cohesive concept and interface that lower the barrier to AI‑driven analysis, helping non‑technical teams move from data to decisions with confidence.